Bringing ASHA to Your Doorstep
We offer multiple reliable shipping options using known and reputable carriers to ensure your new pieces arrive in a timely manner. We offer you a choice of cost based on your delivery time requirements and budget - Including some FREE ones based on order value. Options for shipping based on your location appear in your shopping cart at time of checkout. All orders are processed and hand-packed with care from our logistics partner in London close to Heathrow Airport. Orders received by 3.30pm UK time are usually shipped same day.
Estimated Delivery Times
*Please note that these are estimated delivery times after your order has been processed and dispatched. You will receive an email with a tracking link. All delivery services are M-F EXCLUDING BANK HOLIDAYS and although some services offer Saturday delivery (such as Royal Mail 24) please note it is not guaranteed.
| Destination | Shipping Options | Estimated Delivery Time |
|---|---|---|
| United Kingdom |
Standard Royal Mail24 |
Next business Day |
| European Union (e.g., France, Germany, Italy, Spain) |
UPS Express Standard Ecommerce |
1-3 Business Days 3-5 Business Days |
| International (e.g., USA, Canada, Asia, Australia, UAE, Rest of World) |
UPS Standard Tracked UPS East coast USA (New York) Standard Ecommerce |
3-8 Business Days 1-3 Business Days
3-8 Business Days |
An Important Note on International Orders: Import Duties & Taxes
For all orders shipped outside of the United Kingdom, please be aware that you may be subject to extra costs before delivery such as import duties and customs clearance fees. These charges are not included in your ASHA order total or shipping cost.
EU Customers: From 1st July 2026 European Customs Laws changed which mean a standard €3 fee per different item is applied to consignments valued at €150 or less (excluding local VAT). This will be charged on or before delivery.
These fees and tariffs are charged by the customs authority in your country when a package arrives from abroad and are not controlled by us in any way. We are legally required to collect and declare the items and their full value in your package on the customs form.
How it works:
The carrier (e.g. UPS or your local postal service) will contact you prior to or upon delivery to pay these charges. The amount varies by country and is based on the value of your order. We recommend checking with your local customs office to understand potential charges.
We want your ASHA shopping experience to be a good one so us being transparent allows you to shop in confidence.
Frequently Asked Questions
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email with a unique tracking number and a link to follow your package's progress.
What is your returns policy?
We want you to love your ASHA pieces. If you're not completely satisfied, you can return unworn, tagged items that meet the requirements in the Returns and Refunds policy within 14 days of receiving them. Please visit our Returns & refunds page for full details. Please note that return shipping costs are the customer's responsibility, and we cannot refund any original import duties you may have paid.
My question isn't answered here.
Our friendly customer service team is here to help! Please contact us and we'll be happy to assist you.
